Don't remember her icloud password after ipad restore with ios 10
kcbk30
Posts: 1
in iPad Forum
Hello,
My niece don't remember her icloud password (just her icloud login).
So, I had restore her ipad but now I'm blocked at the icloud login/password stage (you know, after the first screens "Hello" when the ipad swithes on).
I don't know how to continue giving the fact neither my niece neither I remember her password.
Could you give me help please???
Many thanks.
K.
My niece don't remember her icloud password (just her icloud login).
So, I had restore her ipad but now I'm blocked at the icloud login/password stage (you know, after the first screens "Hello" when the ipad swithes on).
I don't know how to continue giving the fact neither my niece neither I remember her password.
Could you give me help please???
Many thanks.
K.
Comments
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What the HELL are you talking about ^^^
ANYWAYS, try to find the email she used to create the iCloud account; or try to reset the password (if its just an iCloud account and wasn't created with another email).
I guess that sounds confusing; so I will break it down (because that would confuse me too)
What email does it use?
````Try to find out the email address used for that iOS device
Try to reset the password.
````If you cannot; email apple. I had to do that with my iPhone 6 last year and they asked me for my ID just to prove I was the person that owned the account. Short story it worked. Maybe you have to do that.
