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    Don't remember her icloud password after ipad restore with ios 10

    kcbk30kcbk30 Posts: 1
    in iPad Forum
    Hello,
    My niece don't remember her icloud password (just her icloud login).
    So, I had restore her ipad but now I'm blocked at the icloud login/password stage (you know, after the first screens "Hello" when the ipad swithes on).

    I don't know how to continue giving the fact neither my niece neither I remember her password.

    Could you give me help please???

    Many thanks.
    K.
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    Comments

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    • NicgolchinNicgolchin Posts: 3
      What the HELL are you talking about ^^^

      ANYWAYS, try to find the email she used to create the iCloud account; or try to reset the password (if its just an iCloud account and wasn't created with another email).

      I guess that sounds confusing; so I will break it down (because that would confuse me too)

      What email does it use?
      ````Try to find out the email address used for that iOS device

      Try to reset the password.
      ````If you cannot; email apple. I had to do that with my iPhone 6 last year and they asked me for my ID just to prove I was the person that owned the account. Short story it worked. Maybe you have to do that.
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